The most frequently asked questions are available on the corresponding product sheet.

The Technical Support website allows you to access:

  • Online support (initial product registration and Technical Support telephone and email contact details)
  • Updates and downloads (drivers, utilities, BIOS and manuals)
  • Product registration (for optimized responses from our Technical Support teams)

Visit the Technical Support website


Note regarding the eCAFÉtm products:
Some software included in the eCAFÉtm products and modified by Guillemot Corporation S.A. is subjected to the terms and conditions of the General Public Licence (GPL), available at the following address: The source codes of these software sub-applications are available at the following address:


eCAFÉtm: Download support materials